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Verizon announced Monday that it has launched an interactive TV version of its In-Home Agent customer self-help tool on its FiOS TV platform (note: a PC version of the tool was launched this summer--see the article published on itvt.com, August 25th). According to the company, the new tool uses "the advanced FiOS network" to diagnose issues, report back to customers, and then quickly and automatically fix most problems.
Our [itvt] free industry database called The [i]Database contains many listings of operators, broadcasters, software developers, design firms, manufacturers, Web sites, consultancies and many more organizations and people working in the interactive multiplatform TV industry. Upload your company or yourself!